Park rules for holiday home owners

1. Safety

1. 1.1You should use the park safely and should not cause danger to others.
2. 1.2You should obey all health and safety notices displayed on the park and act on the reasonable instructions of park staff in matters of health and safety. It is your responsibility to ensure that all visitors to and occupiers of the caravan/lodge adhere to the Park Rules.
3. 1.3Rhinog Park Limited and its employees are not responsible for any loss, damage or theft from any caravan/lodge or motor vehicle, nor for any injury, accident or mishap to any persons on the park.

2. Security

1. 2.1You are solely responsible for securing the caravan/lodge.
2. 2.2You may only use alarms of the silent, monitored type and not audible alarms.

3. Permitted number of occupiers

1. 3.1Your caravan/lodge may not be used for sleeping a number of persons greater than the number for which it was designed at any time.

4. Visitors to the caravan or lodge

1. 4.1Subletting is strictly forbidden.
2. 4.2Only people lawfully staying with you have permission to enter the park.

5. Ejection on the grounds of behaviour

1. 5.1In the event of persistent or serious misconduct by you, a member of your family, your occupiers, visitors or guests, we will follow any relevant notice procedures in the Licence Agreement. We do not have to follow any formal procedure to eject other visitors.

6. Behaviour

1. 6.1You should respect the privacy of other owners and keep noise to the minimum between the hours of 10 p.m. and 9 a.m., with absolute quiet between midnight and 7 a.m. Music must not cause annoyance to other park residents at any time.
2. 6.2You must keep away from any vacant pitches.
3. 6.3You may not ride bicycles, scooters or similar so as to cause undue nuisance or undue noise.
4. 6.4Parents/guardians are responsible for the supervision and safety of their children at all times in any area whilst on the park.
5. 6.5Children/young people must not be outside after dark without adult supervision.
6. 6.6You must not use a drone, powered model aircraft or any other powered flying object on the park without our permission in writing.
7. 6.7In the event of persistent or serious misconduct by you, a member of your family, your occupiers, visitors or guests, we will follow any relevant notice procedures in our agreement with you.

7. Your pitch

1. 7.1You are responsible for the cleanliness of the caravan/lodge pitch.
2. 7.2You are responsible for keeping the area around the caravan/lodge clean and tidy.
3. 7.3We do not permit the erection of fences or any means of enclosure of a pitch.

8. End of season

1. 8.1It is your responsibility to drain down and prepare your caravan/lodge for the closed season.
2. 8.2You must ensure that all gas, electricity and water connections are switched off throughout the closed season. During the closed season, we recommend that the curtains of your caravan/lodge are drawn, and all items of value removed.

9. Utilities and drains

1. 9.1You are advised to switch off all water, gas and electricity when the caravan/lodge is unoccupied for any lengthy period.
2. 9.2If you experience problems with the parks electrical or water system, you should contact us immediately. You must not attempt to work on the parks water or electrical systems yourself.
3. 9.3You must not introduce any foreign items into the drainage system including cleaning cloths, baby's nappies, sanitary towels, condoms, cooking fat, engine oil, grease or paint.

10. Trees and shrubs

1. 10.1Holes must not be dug, turf removed or cut, plants, shrubs or trees removed or interfered with, without our permission.

11. Washing

1. 11.1The drying of clothes outside any caravan/lodge is prohibited. Please use the rotary lines provided in the drying area near the laundry room.

12. Refuse

1. 12.1You must not deposit refuse outside your pitch.
2. 12.2Everyone on the park is legally obliged to follow the Welsh Recycling laws introduced in 2024. This means waste MUST be separated into food, paper and card, glass, metal, plastic and cartons and other rubbish and placed in the appropriate container in the refuse area.

13. Vehicles, driving and parking

1. 13.1You must insure all vehicles that you use on the park as for use on a public road.
2. 13.2A maximum of two cars per holiday home are permitted.
3. 13.3No lorries, motorised caravans, touring caravans, tents or any other form of vehicle other than cars may be brought onto the park.
4. 13.4Small boats on trailers may be parked on site by prior arrangement and for a fee. You must insure all accessories and towed boats (if permitted) as for use on the public road.
5. 13.5Sleeping in cars is strictly prohibited.
6. 13.6To safeguard children and the elderly a speed limit of 5 mph is enforced on the park. Any person exceeding this limit or driving in a dangerous manner will be asked to remove the vehicle from the park.
7. 13.7It is prohibited for anyone under the age of 16 to drive or ride motor cycles on the park or for driving tuition to be given.
8. 13.8Motorcycles are strictly prohibited on the park except those operated by a bona fide guest or visitor where the motorcycle is used as a principle means of transport. Quad bikes, trials bikes and powered scooters are not permitted on the park.
9. 13.9We permit cars onto the park for the purposes of access to the accommodation only. Accordingly, save to the extent that you may need to do so because of a disability, you must not drive cars round the park for other purposes such as visiting other locations on the park.
10. 13.10You must drive all vehicles on the park within the displayed speed limit.
11. 13.11You must hold a full current driving licence to drive any vehicle on the park.
12. 13.12We allow a maximum of 1 motorised vehicle to be parked alongside each lodge/caravan.

14. Pets

1. 14.1Dogs are permitted (maximum of 2 per holiday home) only if they are kept on leads and must be under control at all times. If your dog(s) is/are noisy or unsocial you will be asked to leave the park.
2. 14.2Do not leave your dog unsupervised at any time or in the charge of young children.
3. 14.3Do not allow your dog to annoy your neighbours or foul areas around the Park. Should fouling occur it is the owner's responsibility to clean up after their pets.
4. 14.4Please ensure your dog has current vaccinations.
5. 14.5Unsociable or dangerous dogs are not permitted and the Park owners reserve the right to refuse certain breeds of dog.

15. Recreation

1. 15.1Ball games of any description are not allowed within the area of caravans/lodges. To ensure quiet enjoyment of the park by all caravan/lodge owners and occupiers, ball games, etc., are only permitted within the small open grass area adjacent to the children's play area and should not be played after 9 p.m.
2. 15.2Parents must take complete responsibility for the safety of their children whilst on the Park.
3. 15.3It is illegal to smoke or use e-cigarettes inside enclosed public buildings (e.g. the laundry/Park Office).

16. WI-FI

Our WI-FI is restricted due to our rural location and is not to be used for streaming. The service may not be the same as you are used to at home.

17. Fire precautions

1. 17.1You may not use fire hoses for any improper use.
2. 17.2You must ensure that all occupants of your caravan/lodge are familiar with the location of the fire points and the contents of the Fire Notices displayed at each point.
3. 17.3You must not store fuels or combustible materials other than gas on the park.
4. 17.4No additions to caravans/lodges will be allowed, i.e. awnings, sheds, or fences. Only one small storage box is permitted for caravan/lodge owners, which will be placed next to the caravan/lodge and will be made of a non-combustible material.
5. 17.5Barbecues are allowed in the designated area only. For insurance reasons barbecues are not permitted outside of caravan/lodges and are only permitted in the designated barbecue area. If you make use of the area, please leave it clean and tidy. Owners will note that park-arranged insurance does not cover damage incurred as a direct result of using barbecues or fires.
6. 17.6No firearms (including air guns and pistols), Chinese lanterns, fireworks or similar may be used on the park or in the surrounding area.
7. 17.7Fire extinguishers (powder type) and a smoke alarm must be provided in every caravan and lodge.

18. Photography

1. 18.1We regularly take photographs and videos, for promotional purposes, and we occasionally receive requests from third parties to film on the park. Should you not wish to appear in any material, please pay attention to the notices we put up when pictures are being taken.
2. 18.2Photography is prohibited in the children's play area.
3. 18.3Where others may reasonably expect privacy, you must obtain their agreement before taking a photograph in which they are identifiable.

Guidance

The guidance below does not contain any new licence conditions or park rules. We use it to highlight some practical points about spending time on the park and to remind you of some of the important conditions and rules in a less formal way.

• •Please remember that you must keep insurance in place during the closed months as well as the open months.
• •Please remember that we do not provide an emergency service for owners. We request that the Park Wardens are only contacted outside usual hours for strict emergencies only.
• •You are also required to comply with the Site Licence. A copy is available from Reception.
• •The Licence Agreement states that you need our permission for any building works. Please contact Head Office for more information.
• •You are allowed on the park during the closed period by prior arrangement with Head Office or the Park Warden for maintenance purposes only. The park Site Licence forbids sleeping overnight as this is in contravention of Local Authority planning permission.
• •Caravan/lodge Owners must settle all bills within 28 days of issue. Interest will be charged at 4% over base rate per annum for the period that the amount is outstanding.
• •You must ensure that a key is left in the office at all times. We will not be held responsible for any loss or theft of keys.